Cancellation Policy

A full prepayment of all room charges is required before check-in. All reservations will be cancelled or rated as invalid if De Renaissance Hotel has not received full payment of rooms within the given period of reservation

Cancellations:

  • For  individual
    • rooms are accepted free of charges before 6pm same day of arrival
  • For groups with ten rooms or below
    • 7Days before arrival date 50% of expected accommodation costs.
    • 2Days before arrival date 100% of expected accommodation costs.
  • For groups with more than ten rooms
    • 7 Days before arrival  date 80% of expected accommodation costs
    • 4Days before arrival date 100% of expected accommodation costs.

(Other cancellation policies and restrictions may apply to discounted rates.)

Any reservation changes which occur during your stay in the hotel will be charged 50% before 5pm and 100% after 5pm.

Such as: late departures, no shows and early arrival before 12pm.